Introducing new or reconfigured business processes and IT systems, in any organization, has an impact on the end users of these processes and systems.
Ensuring that end users adopt the resulting new ways of working as fast as possible is the key to realizing the intended return-on-investment. Setting up and executing a targeted learning, communication and stakeholder engagement strategy & plan is essential in this regard.
Husson Consult process & IT-driven change services
- Design and facilitation of organizational change impact analysis
- Preparation of integrated learning, communication & stakeholder engagement strategy and plan
- Change programme management
- Faster end user adoption of new processes & systems
- Higher ROI on the process/IT optimization initiative